Contact Us
We are happy to help. Send us a message or call us, and we reply to every message within 24 hours.
Reach us
- Email: support@desklora.shop
- Phone: +1 (706) 814-7435
- Business hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
- Reply time: within 24 hours
- Address: Desklora, 3409 Camak Dr, Augusta, GA 30909, United States
Before you get in touch
Please have your order number and the email address or phone number you used when ordering. If an item arrived damaged or is not what you ordered, send us a few photos. It helps us fix it faster.
How we can help
- Order status and tracking: where your parcel is and when it should arrive
- Returns and refunds: you have 30 days, and we pay the return shipping
- Cancellations: you can cancel within 24 hours of placing your order
- Damaged, defective or wrong items: we send a replacement or refund it
- Product questions: size, fit, installation and which product suits your desk
- Cash on delivery: how it works and what to expect on delivery day
Sending something back?
Please contact us first, and do not send returns to the address above. Once your return is approved, we email you a prepaid label and simple instructions.
Quick answers
- Shipping Policy: delivery times, tracking and free shipping
- Return & Refund Policy: how returns and refunds work
- Privacy Policy: how we handle your information
- Terms of Service: the rules for using our store