Shipping policy

Shipping is free on every Desklora order delivered within the United States, and every order ships with a tracking number.

Last updated: October 19, 2026

At a glance

  • Shipping cost: free, with no minimum order
  • Processing time: 1-2 business days
  • Delivery time: 4-6 business days after your order ships
  • Total estimated delivery: 5-8 business days from the order date
  • Tracking: included with every order
  • Order cut-off: 5:00 PM Eastern Time
  • Ships to: addresses in the United States
  • Carrier: our trusted delivery partners

Order processing

We process orders Monday to Friday. Orders placed before 5:00 PM Eastern Time on a business day start processing that day. Orders placed after 5:00 PM, or on a weekend or public holiday, start on the next business day. Processing takes 1-2 business days and covers checking, packing and handing your parcel to the carrier.

Delivery time

After your order ships, delivery takes 4-6 business days. Counting from the day you order, expect 5-8 business days in total. These are estimates, not guarantees. Weather, public holidays, high parcel volumes and remote delivery addresses can add time.

Free shipping

We do not charge for shipping, and there is no minimum order value. Any applicable sales tax is shown at checkout before you place your order, so the total you see is the total you pay.

Tracking your order

When your order ships we email you a tracking number and a tracking link. Tracking can take a short while to show its first update after the shipping label is created. If you cannot find the email, check your spam folder or contact us and we will send it again.

Cash on delivery

All orders are paid in cash when they are delivered. Please have the exact amount ready when the delivery partner arrives. You can read more in our Payment Policy.

Delivery address

Please check your address carefully at checkout. If you need to change it, contact us within 24 hours of ordering and before your order ships. If a parcel comes back to us because of an incorrect address or because no one was available to receive it, we will contact you to arrange a new delivery.

Damaged, delayed or missing parcels

If your parcel arrives damaged, tell us within 30 days of delivery and send a few photos. Our Return & Refund Policy explains what we do next. If your parcel has not arrived after the 8 business day estimate, or tracking says delivered but you did not receive it, contact us. We will work with the carrier to find it, then replace or refund your order.

Questions

Email support@desklora.shop or call +1 (706) 814-7435, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time. We reply within 24 hours.